SHIPPING & RETURNS
How soon will my order ship?
We ship out all orders within 1-3 business days from receipt of order.
What if I need something faster?
Not a problem! Contact us to get rates for expedited shipping.
Do you ship worldwide?
Yes! Please contact us at email@example.com for shipping rates for countries outside of the US and Canada.
What is your return policy?
All merchandise, except for final sale items, may be returned or exchanged within 14 days from ship date. All return or exchanged items must not be altered, washed or stained, and must be accompanied by the original sales receipt. Merchandise mailed back in any condition other than how it was received will not qualify for exchange or return.
Shipping and handling charges are non-refundable and all exchange or return items are sent at the buyers cost.
Please email us at firstname.lastname@example.org with your name and order number to request a return/exchange.
How do I care for my Mazzi & Co products?
For all wool rugs, vacuum regularly. Spot clean when needed using warm water and mild soap. Professional cleaning is recommended.
All sabra (cactus silk) rugs and pillows must be dry cleaned to prevent colors from bleeding or fading.
Wedding blankets are machine washable in cold water on the gentle cycle, with like colors. Take out of the machine immediately after washing to prevent metal discs from rusting and lay flat to dry.
TO THE TRADE
If you're a designer, architect, or home design professional, please reach out to us to receive exclusive trade discounts.
Can't find what you're looking for? We travel to Morocco a couple of times a year to source our products, contact us at email@example.com, and let us shop for you!
Where are you based? Do you have a showroom where I can see the rugs in person? We are based out of Atlanta, GA. We currently do not have a showroom, but if you are in the Atlanta area and would like to see any of our products in person, reach out to us and we'll make it happen!